ADA Access Information
Access Guide For Guests With Disabilities The Edward Jones Dome
Accessible seating areas in the Edward Jones Dome are designed to accommodate guests with disabilities. If a ticket is purchased in an area specifically designated for wheelchairs and/or guests with disabilities and misrepresentation of a disability was used to obtain the tickets, management reserves the right to take appropriate action, which may result in relocation or ejection without compensation.
Assistive Listening Devices
Guests may obtain a listening device from any Guest Service Center or tune their own portable headset FM receiver to FM 89.1 to pick-up the house sound system.
All concession stands at the Edward Jones Dome are accessible. If guests require assistance at any of the food service areas, please notify the nearest Guest Service Host.
Although the Edward Jones Dome prohibits food and beverages, exceptions are made for guests with dietary needs or medical requirements.
Drop-off & Pick-up
Drop-off and pick-up for guests should be made at the Broadway Central Entrance (located on Broadway between Convention Plaza and Cole Street) or at the Courtyard Entrance (located at 7th Street and Convention Plaza, near Entry A).
Public elevators are located at the Broadway Central Entrance (located on Broadway between Convention Plaza and Cole Street) and at the Courtyard Entrance (located at 7th Street and Convention Plaza, near Entry A).
Emergency Evacuation Procedures
Edward Jones Dome Guest Service Hosts are trained to handle evacuation procedures. During pre-game, a video will be shown on the scoreboard detailing the evacuation procedure. Should an evacuation become necessary, please make sure you are aware of the exits nearest your seat and be prepared to follow the instructions of the Guest Service Hosts.
Four fully-equipped and professionally staffed First Aid Rooms are located in the Edward Jones Dome at sections 110, 126, 410 and 429. Contact the nearest Guest Services Host who will summon help or guide you to the most convenient First Aid Room.
Gates open 90 minutes prior to kickoff. Please arrive early to enjoy all aspects of the game.
Guest Service Centers
There are four (4) Guest Service Centers at the Edward Jones Dome. They are located behind sections 117, 145, 417 and 445 to assist guests with lost and found, lost children, dome directions, emergencies, general information, wheelchair storage and seating accommodations.
There are several parking facilities located near the Edward Jones Dome. Day of game parking is sold on a first-come, first served basis.
Accessible public restrooms for men, women and family (unisex) are located throughout the Edward Jones Dome.
Certified service animals and those in training are allowed in the Edward Jones Dome. All other animals are prohibited. Please see a Guest Service Host if any accommodations are required.
The Edward Jones Dome is a non-smoking facility. Guests may leave and re-enter the building through the available main entries to smoke outdoors. Upon re-entry, guests will be subject to pat-downs and bag search.
Questions regarding the availability of ADA/accessible seating can be directed to the Rams Ticket Office by calling (314) 425-8830. TDD users can call the Rams through Relay Missouri (800) 735-2966.
A limited number of wheelchairs are available for transporting Guests to their seating location. Guests are asked to supply their own wheelchair if they need one for the duration of the event. Before the game, guests may request a wheel chair escort at the Broadway Central or Courtyard Entrance (near Entry A) by contacting an usher. After the game, guests should contact an usher or visit the Guest Service Centers located near sections 117,145,417 and 445. Guests with disabilities who have seats in Suite or Club areas should visit the concierge located by the Broadway Central Elevators on the 200 and 300 Level.
Comments, Questions And Suggestions
The St. Louis Rams want every guest to enjoy their visit at the Edward Jones Dome. Please feel free to contact us by mail, telephone or email with any comments, questions and/or suggestions at:
St. Louis Rams, 901 North Broadway, St. Louis, MO 63101 – (314) 425-8830 – (800) 735-2966 (TDD/Relay MO) – firstname.lastname@example.org