EDWARD JONES DOME POLICIES & GENERAL GAMEDAY INFORMATIONADA ACCESSIBILITY
The Edward Jones Dome is barrier-free for guests with disabilities. Drop-off and pick-up for guests with disabilities should be made at the Broadway Central Entrance or at the Courtyard Entrance (located at 7th Street & Convention Plaza, near Entry A). All entrances, doorways, elevators, and restrooms are accessible. Wheelchair escorts are available at both locations free of charge. Please see the nearest Guest Service host to request a wheelchair escort.AGE LIMIT
Children two years or older must have a valid ticket for entry. Children under the age of two are admitted free provided they sit on an adult’s lap as long as doing so does not disturb or obstruct the view of others nearby.ALCOHOLIC BEVERAGE CONSUMPTION
Guests at the Edward Jones Dome are encouraged to drink responsibly. The alcohol policies are listed below:
ASSISTIVE LISTENING AND TELECOMMUNICATIONS DEVICES
- The legal drinking age in Missouri is 21. Proper identification is required to purchase alcoholic beverages.
- The dome reserves the right to deny the sale of alcohol to anyone.
- Alcoholic beverages purchased during an event must be consumed or discarded prior to leaving the dome, even if leaving the dome to smoke.
- The purchase limit may be reduced and sales may be discontinued at any time at the discretion of dome management.
- Guests passing alcohol to minors will be ejected and subject to arrest.
- Noticeably intoxicated guests will not be allowed to enter the Dome.
- Volunteer as the designated driver for your group and be registered for a prize drawing. Volunteers must be 21 or older with a valid driver’s license.
- For the safety of all fans, noticeably intoxicated guests should be reported to the nearest Guest Service Host or Public Safety Officer.
Guests may obtain a listening device from any Guest Service Center (117,145,417,445) or tune their own portable headset FM receiver to FM 89.1 to pick-up the house sound system. ATM MACHINES
For your convenience, ATM machines are provided by National City Bank and are located inside the Edward Jones Dome at Concourse Level Sections 117 & 145, and Terrace Level Sections 417 & 445. For added convenience, all concession stands accept credit cards.BAG INSPECTION POLICY
BANNERS & SIGNS
- All bags are subject to inspection.
- Bags that are permitted include small bags such as purses and diaper bags (if the guest has a child with them). Management reserves the right to allow other bags based on the guest’s special needs on a case-by-case basis.
- Guests who arrive with bags larger than 11x17 will be instructed to return the bag to their vehicle. Prohibited bags will not be “claim-checked” at the gates. If the guest arrives with a prohibited bag and did not drive to the dome, the guest will not be permitted to bring the bag into the event and the bag will not be claim-checked. Guests may dispose of the bag at an outside trash receptacle.
- Please call the America’s Center at (314) 342-5036 with questions regarding the bag inspection policy.
Banners can be hung only by rope, string or plastic ties and cannot obstruct the view of other fans or any permanent dome or sponsorship signs. Banners must avoid being profane, commercial, political or non-football related. Signs cannot be constructed of wood or metal material. The Rams reserve the right to remove any banner or sign that is deemed inappropriate. Removed banners will not be returned to the owners.DESIGNATED DRIVER
Volunteer as the designated driver in your group and be registered to win a prize drawing. Volunteers must be 21 years of age and have a valid drivers license. Fans can register at any Guest Service Center.CAMERAS & VIDEO RECORDERS
Still camera photography is permitted with lenses up to 3” in length. Digital cameras are permitted as long as they do not record video. The use of a tripod is not permitted. Video recording of any game action is strictly prohibited by the National Football League. Fans observed filming the game will have their video camera confiscated.CREDIT CARDS
Mastercard, Visa, Discover and American Express are accepted at all concession stands.EJECTION
Any of the following will be cause for ejection from Rams football games without refund and may be subject to arrest, and/or revocation of future ticket privileges:
- Abuse of intoxicants
- Profane or abusive language or obscene gestures
- Fighting, taunting, or making threatening remarks or gestures
- Offensive or disorderly conduct
- Actions that may harm or endanger others
- Smoking inside the dome
- Possession or use of illegal drugs
- Bringing prohibited items into the dome
- Throwing any object (including throwing any object from an escalator)
- Excessive standing that obstructs the view of others seated in the area
- Standing or sitting in the aisles
- Refusing to present a ticket stub when asked by dome personnel
- Sitting in a location other than your ticketed seat
- Standing on chairs and/or defacing or damaging any equipment
- Entering or attempting to enter the field level or playing field
- Wearing any apparel with profane or abusive language or picture
- Failure to follow the instructions of dome personnel
- Indecent exposure or undressing
- Displays of affection not appropriate in a public setting
- Attempting to solicit or distribute literature or other materials on the premises
- Entering the dome with invalid tickets or credentials
- Any disruption to the progress of the game
- Any other conduct or action deemed inappropriate by management
Public elevators for use by guests with disabilities are located at the Broadway Central Entrance and Courtyard Entrance (located at 7th Street & Convention Plaza, near Entry A). Guests with Club and Suite tickets should use the elevators located on the west side of the building by entering at the Courtyard entrance. Complimentary wheelchair assistance is available at both elevator locations to assist our guests in getting to their seats and will provide assistance back to Broadway Central or Courtyard entry when the guest is ready to leave. Please notify Guest Services staff at the Broadway Central Entry or Courtyard Entry to request assistance when you arrive to the game.EMERGENCY
In the event of an emergency, guests can be reached by contacting the America’s Center at (314) 342-5036. Caller must provide the individual’s name and exact seat location (section, row & seat). Public address announcements will only be made to locate a guest in an extreme emergency.EVACUATION
Edward Jones Dome guest services staff are trained to handle any emergency situation that arises. During pre-game, a video will be shown on the scoreboard detailing the evacuation procedure. Should an evacuation become necessary, please make sure you are aware of the exits nearest your seat and be prepared to follow the instructions of the dome staff.FAN CODE OF CONDUCT
The National Football League, St. Louis Rams and the Edward Jones Dome are committed to creating a safe, comfortable and enjoyable game-day experience. We want fans of all ages to enjoy the excitement and enthusiasm of the game. All fans are encouraged to respect the rights of others by displaying proper etiquette.
The Fan Code of Conduct policy includes, but is not limited to, fans refraining from the following:
- Behavior that is unruly, disruptive or illegal in nature
- Fighting, foul language or abusive language and/or obscene gestures
- Intoxication or other signs of alcohol or substance impairment that results in irresponsible behavior
- Interference with the progress of the game, including throwing objects on the field
- Failing to follow instruction of stadium personnel or stadium policies
- Verbal or physical harassment of opposing team fans.
- Smoking inside the stadium.
The Fan Code of Conduct applies to all ticket holders and patrons of the Edward Jones Dome. Ticket holders and patrons are responsible for their conduct as well as the conduct of their guests.
Stadium staff will promptly intervene when necessary to ensure the Code of Conduct is enforced. Ticket holders and/or patrons who choose not to adhere to these provisions will be subject to ejection without refund, revocation of season tickets, and possible arrest and prosecution for violations of city ordinances.
Fans found in violation of the Fan Code of Conduct and ejected will be required to complete an on-line Fan Code of Conduct class to re-enter the Edward Jones Dome at future dates. The cost of the class is $75, of which $20 will go to BackStoppers.
On game days, contact any Guest Services staff member for assistance with concerns regarding fan behavior or text ‘RESPECT’ <space> Issue and Location to 69050. FIRST AID
Four fully-equipped and professionally staffed First Aid Rooms are located in the dome at Sections 110, 126, 410 & 429. Contact the nearest Guest Services Host who will summon help or guide you to the most convenient First Aid Room. GATE OPENING
On game days all gates will open 90 minutes prior to kickoff. Please arrive early to enjoy all aspects of the game.GUEST SERVICE CENTERS
There are four (4) Guest Service Centers at the Edward Jones Dome. They are located behind sections 117, 145, 417 and 445 to assist guests with lost and found, lost children, dome directions, emergencies, general information and accommodations for guests with disabilities. LOST & FOUND
Lost and found items may be turned in at any Guest Service Center (117,145,417, 445). Items turned in may be retrieved after the event at the Guest Service Center located on the Concourse Level near Section 117 or by calling the America’s Center administrative offices at (314) 342-5036 the next business day. Lost items will only be held for ten days.LOST CHILDREN/PARENTS
Guests are encouraged to instruct children in their group to find a dome staff member if they become lost or separated from their group. Lost children will be taken to the nearest Guest Service Center (117,145,417,445). Parents looking for a lost child should follow the same procedure. Tag-A-Kid Program: Children may receive bright, fun arm bracelets from guest services displaying their seat location to prevent becoming lost in a crowd.PARKING AT THE EDWARD JONES DOME
More than 30,000 parking spaces are available within a 10-minute walk of the Edward Jones Dome. There is also parking for up to 100 busses near the Dome. PAT DOWNS
You and your belongings may be searched upon entry to the Edward Jones Dome. By tendering a ticket and entering the dome, you consent to such searches and waive any related claims that you might have against the NFL, its member clubs, their affiliates, the Edward Jones Dome or their agents. If you elect not to consent to the searches, you will be denied entry into the dome. PROHIBITED ITEMS
For your safety and the continuity of the game on the field, the following items are prohibited in the Edward Jones Dome:
- Food and beverages*
- Bottles**, cans, coolers, containers, thermoses
- Bags larger than 11x17
- Video cameras
- Glitter or confetti
- Peanuts in the shell
- Projectiles (i.e. Frisbees, mini-footballs or beach balls)
- Poles or sticks of any kind
- Laser devices
- Animals or pets (not including service animals)
- Artificial noisemakers of any kind (i.e. cowbells or air horns)
- Illegal drugs or substances
- Fireworks, candles, flares, balloons
- Firearms, knives, missiles and weapons of any kind
- Mace and pepper gas
- Any item that could obstruct a guest’s view of the field
- Any other item deemed dangerous or inappropriate by management
* Exceptions may be made for those with medical requirements or special needs.
* Limited snacks that fit into a quart size bag are allowed for each person.
** Empty plastic bottles 16oz or less are allowed.RADIOS AND TELEVISONS
Radios and televisions are permitted provided they do not interfere with the enjoyment of the game by other patrons. Please use headsets so as not to disturb other guests.RADIO BROADCASTS
All games can be heard live on Rams Radio 101.1 FM ESPN. RE-ENTRY
For the safety of our guests, the Edward Jones Dome has a no re-entry policy. If a guest exits the facility, they will not be allowed to re-enter. SECURITY
Security measures may be increased based on direction from the NFL, orders from St. Louis Police or government, as well as the current federal terror threat level. These procedures will include but are not limited to a more thorough search of persons and property as well as a pat down.SERVICE ANIMALS
Service animals, or those in training, are welcome in all areas of the dome. No other animal or pet is permitted in the dome.SMOKING
The Edward Jones Dome is a smoke-free facility. Smoking is permitted only through the designated smoking areas located at the courtyard (west of Entry A) and outdoors at Entry C and Entry D. Guests who exit the Dome outside the designated smoking areas will not be permitted to re-enter the Dome in accordance with the Dome re-entry policy. TELEVISON BROADCASTS
Preseason games will air on selected networks, local or national, depending on the game date. Rams regular season games are controlled by the NFL’s national network partners (CBS, FOX, NBC, ESPN and NFL Network). UMBRELLAS
Umbrellas are permitted inside the Edward Jones Dome if they are small enough to be stored under your seat during the game.WILL CALL WINDOWS
Will Call windows open three hours prior to kickoff and close after halftime. Will Call is located at the main ticket office on the East side of the Edward Jones Dome at the Broadway Central Entrance (between entries B & C). Rams season ticket holders wanting to leave tickets for pick-up should do so at Will Call. The season ticket holder must clearly record the name of the person picking up the tickets and also indicate his or her name along with a phone number (preferably mobile phone) on the ticket envelope. Will Call tickets can be claimed only by the person whose name appears on the ticket envelope. Valid photo I.D. is required.WHEELCHAIR ESCORTS
The Edward Jones Dome provides complimentary wheelchair escorts for guests who request assistance. Wheelchair assistance is available free of charge at two locations: Broadway Central and the Courtyard entry, just west of Entry A. These two locations are also our designated drop off areas.
For guests who did not have a wheelchair escort when they entered the Dome but would like to request a ride out of the Dome, we ask that you see one of the Guest Services wheelchair escorts at the nearest Guest Service Centers, which are located near Section 117, 145, 417 and 335. Club and Suite ticket holders should see the Concierge on these levels to request a wheelchair escort for a ride out of the Dome.NFL FLEXIBLE SCHEDULE DETAILS
As part of NBC’s agreement to televise Sunday night football, the NFL will implement a flexible schedule for Sunday start times for seven of the final eight weeks of the season. This will allow the NFL to bring more attractive match-ups to a national audience late in the season, and allow teams having breakout years to play their way onto the Sunday night schedule on NBC.
Q & A Regarding Flexible Scheduling
- For the 2012 season, flexible scheduling will occur in Weeks 11-17.
- Twelve days (12) prior to the scheduled Sunday games in each flex week, the NFL will decide (after consultation with CBS, FOX and NBC) and announce the game being moved to 7:30 p.m. CT and also may announce games moving to 3:05 p.m. CT. (For the Week 17 games, the decision may be made on six days (6) notice to ensure a Sunday night game with playoff implications.)
Q. Are all game times subject to flexible scheduling?
A. No. Only the Sunday afternoon games in Weeks 11-17 of the 2012 NFL schedule can be moved to Sunday night.
Q. Are Monday, Thursday, or Saturday football games subject to change as well?
A. No. Games scheduled for Monday, Thursday and Saturday may not be moved to another day and the start times will remain unchanged. Only Sunday afternoon games are subject to change.
Q. If a game is not moved to NBC, will it remain at NOON CT?
A. Not necessarily. Since the majority of games will be listed at NOON CT, the NFL also on twelve days notice may move at least one other game into the 3:15 p.m. CT doubleheader window, and potentially another game to 3:05 p.m. CT.
Q. Is there any limit on the number of primetime appearances a team can make in one season?
A. Yes, 29 of the 32 teams can appear a maximum of five times in primetime games each season, with just three teams potentially playing a sixth game in primetime.
Q. What if this affects the travel plans of fans?
A. Fans and ticket holders must be aware that NFL games in flex weeks are subject to change 12 days in advance (6 days in Week 17) and should plan accordingly.
Q. Will teams be informed if they are no longer under consideration for a move to Sunday night?
A. Yes. As soon as teams are no longer under consideration, the league office will inform them so.