ACCOUNT HOLDER DEFINITION
The first line of your account information (as shown on your invoice and season tickets) denotes the season ticket holder of record. When the season ticket holder is a company, the company name should appear on the first line of the account to the attention of a designated employee (second line).

ACCOUNT INFORMATION
If you are a season ticket holder and have questions regarding your account, you may contact the Rams Ticket Office by phone at (314) 425-8830 or (800) 246-7267 or by e-mail at info@ramstix.stlouisrams.com. Please have your account number available when contacting the ticket office.

ADA ACCESSIBLE SEATING
Please contact the Rams Ticket Office by phone at (314) 425-8830 or (800) 246-7267 or by e-mail at info@ramstix.stlouisrams.com for more information regarding the availability of ADA seating.

ADA TICKET FRAUD
Ticket fraud includes, but is not limited to, the misrepresentation of a disability. Management reserves the right to take appropriate action regarding misrepresentation, which may result in relocation, ejection or revocation of tickets.

ADDRESS CHANGES
It is the responsibility of the season ticket holder to notify the Rams Ticket Office of any address or phone number change. All changes of address must be done online or in writing. Changes of address will not be accepted by telephone. All contact names or address changes of a company account must be submitted in writing on company letterhead and signed by a manager or officer of the company. Please include account number and accurate phone numbers and e-mail address.
There are two options to update your records with the Rams:

1. Online at www.stlouisrams.com, where you can access your account using Season Ticket Account Manager.
2. You can fax or mail a written notice to our office. The official Change of Address Form may be downloaded from our website by clicking TICKETS, SEASON TICKETS/PSLs, then scroll down and select Change of Address.

AGE LIMIT
Children two years or older must have a valid ticket for entry. Children under the age of two are admitted free provided they sit on an adult’s lap as long as doing so does not disturb or obstruct the view of others nearby.

AWAY GAME TICKETS
The Rams do not receive tickets for away games to distribute to season ticket holders. Fans wishing to see the Rams on the road should contact the host club about ticket availability. Visit www.stlouisrams.com for a link to all NFL team websites. Please keep in mind that many NFL clubs sell out on a season ticket basis.

BILLING INFORMATION & DEADLINES
Payment must be made in full by the deadline stated on the invoice. Late payments are subject to late fees. Delinquent accounts will be considered in default of the PSL, and a cancellation of your season tickets will ensue. Default of a PSL forfeits the PSL to the Rams in accordance with the terms stated in the PSL contract. To help season ticket holders prepare for their annual payments, the Rams typically invoice using the following timeline:

CREDIT CARDS
The Rams accept MasterCard, Visa, American Express and Discover for season ticket payments and PSL payments.

E-MAIL
Please ensure the Rams have your current e-mail address. By having your e-mail, you will receive important information from the Rams regarding current events, mailings, special offers and reminders.

FAN CODE OF CONDUCT
The St. Louis Rams and the Edward Jones Dome want to make your experience at the game an enjoyable one. We value your enthusiasm, but ask that all fans exercise good judgement and observe the rights of others by displaying proper decorum. Please understand the Edward Jones Dome policies and general information listed in this guide. Season ticket holders are responsible for their conduct as well as persons occupying their seats. Violations, by either the season ticket holder or anyone occupying the seats, could result in the account holder having their season ticket privileges and PSL revoked without refund. On game days, contact any guest services staff member for assistance with concerns regarding fan behavior.

INVALID TICKETS
Tickets obtained from sources other than the St. Louis Rams or its authorized agencies could be lost, stolen or counterfeit and such tickets will NOT be honored.

PLAYOFF TICKETS
Rams season ticket holders are entitled to the option of purchasing playoff tickets for their seats should games be held at the Edward Jones Dome. Playoff ticket prices are established by the NFL. Invoices for playoff games will typically be mailed in late November or early December if it appears the Rams may host playoff games. It is our policy that any and all potential home playoff games will be billed in one invoice. In the event playoff games are NOT played in the Edward Jones Dome, your playoff ticket payment will be automatically credited to your season ticket account for the next season, or a refund will be processed upon your written request. Playoff refund requests must be received by February 1st.

REPLACEMENT TICKET POLICY
Your season tickets are valuable. Please keep season tickets in a safe and secure place at all times. The St. Louis Rams can replace a season ticket that has been lost, stolen or mutilated only under certain conditions. To facilitate the replacement of a season ticket, please contact the Rams Ticket Office by phone at (314) 425-8830 or (800) 246-7267 or by e-mail at info@ramstix.stlouisrams.com.

SEASON TICKET DELIVERY
Season ticket holders can typically expect, depending upon the game schedule, their season tickets to be sent in mid to late July. Season tickets are shipped using United States Postal Service’s Priority Mail. Once received, please keep season tickets in a safe and secure place at all times.

SCALPING
Scalping is the selling of a ticket at a price above its stated price. Scalping, or offering a ticket for sale at a price above the stated price is a violation of Rams policy and can result in the revocation of ticket privileges.

SEAT RELOCATION PROGRAM
Seat Relocation Program forms are typically accepted from season ticket holders from February 1st until March 1st. Full payment must be received by March 1st to be eligible to participate. The Seat Relocation Program provides the opportunity to improve your location within your price category, upgrade to a higher price category or purchase additional seats on your account. The program is based on existing seat inventory. Please keep in mind that ticket inventory is extremely limited. Therefore, some seating areas may already be sold out and have very limited movement or improvement opportunity. If the opportunity becomes available to relocate your seats, you will be contacted by the ticket office in June.

SUPER BOWL TICKETS
If the Rams participate in the Super Bowl, Rams season ticket holders who purchase playoff tickets will be automatically entered into a computerized random ticket lottery. Notification invoices will be sent to those accounts selected in the drawing. Lottery winners will have the opportunity to purchase (2) Super Bowl tickets. Details regarding payment and pick-up will be included on the ticket notification invoices.

TRANSFER OF SEAT OWNERSHIP
Rams PSLs and Club Seat Memberships are fully transferable. The transfer form and transfer fee must be completed and received during the open transfer periods stated below in order to be processed.  If you have any questions regarding transfers please contact the Rams Ticket Office by phone at (314) 425-8830 or (800) 246-7267 or by e-mail at info@ramstix.stlouisrams.com. 
 
OPEN TRANSFER PERIODS:  
FEBRUARY 1ST  TO MAY 15TH
SEPTEMBER 1ST TO OCTOBER 31ST

NFL FLEXIBLE SCHEDULE DETAILS

The 2007 Flexible Scheding details have not been announced at this time.